Shipping & Returns
Ordering Online
Ordering online at Tsehai Publishers is quick, simple, and secure. When you find an item you’d like to add to your shopping bag, simply click the “add to order” button. If a buy button does not appear on a product it will be available to order within 30 days of the expected due in stock date. You always have the option of removing any item before checking out. We accept Visa, Master Card, Discover, and American Express and Pay Pal’s eCheck. All payments are made securely and privately through Pay Pal. Your card or bank statement will show charges only to Pay Pal.
Shipping Information
Delivery Times
Your order is processed and shipped within 2 to 3 days of it being received. It can take up to a week and a half after that for an order shipped by the regular method to arrive within continental North America. Priority orders within the US and Canada can be expected to arrive within four days. For information on International orders, please visit our International Shipments bellow. Tsehai Publishers is not responsible for orders that have been lost or damaged by USPS.
Shipping Information
Shipping Methods
ORDERS SHIPPED WITHIN THE UNITED STATES
Orders received by 12:00 noon (western time) will ship the following business day from our headquarters in Los Angeles, CA. Please note that these are total shipping costs per order.
Standard Delivery
USPS Ground $4.50 for the first book and $1.00 for each additional book. Allow 7 to 10 business days
Priority Mail
USPS Priority $12.50 per order. Allow two business days
Overnight Delivery
USPS Next Day $18.00 per order: allow one business day
ORDERS SHIPPED TO CANADA
Standard Delivery
US $9.00 for the first book and US $1.00 for each additional purchase. Allow 2-4 business weeks
Priority Shipping
US $11.95 for the first book and an additional US $2.50 for each additional purchase. Allow 1 business week
INTERNATIONAL ORDERS
Standard Delivery
US $17.25 for each international shipment. Allow 7-10 business days
NOTES: Global Priority may not be available to some areas, and is limited by the dimensions of your order (must fit in a Global Priority envelope).
If your order is shipping Internationally it may be subject to import duties and taxes, which are levied once the package reaches the destination country. Tsehai Publishers has no control over these charges and cannot estimate what they will be. Any charge that might be incurred is the customer’s responsibility. For further information please contact your local customs office.
Special Orders: Our books may be purchased in bulk for educational, business, or sales promotional use. If you would like to buy an overly large quantity or make a purchase order, or to learn more please contact our special sales department at info@tsehaipublishers.com.
Billing
Along with your shipment, you will receive an invoice documenting product charges, applicable sales tax, and shipping charges. Your invoice will state that you have prepaid your order by credit card.